To ensure your request is handled by the right department, click on the appropriate link.

Residential customers

For questions related to billing, managing your account, consumption, etc.

Become a residential customer

Business Customers

For questions related to billing, managing your account, consumption, etc. Contact us

Business customers – Small Power Business customers – Medium Power Business customers – Large Power

Outages

Reporting a power outage or an equipment failure on the Hydro-Québec power system.

Information concerning an outage:

1-800-790-2424,

24 hours/day.

What to do in case of a power outage