To ensure your request is handled by the right department, click on the appropriate link.
For questions related to billing, managing your account, consumption, etc.Become a residential customer
For questions related to billing, managing your account, consumption, etc. Contact usBusiness customers – Small Power Business customers – Medium Power Business customers – Large Power
Reporting a power outage or an equipment failure on the Hydro-Québec power system.
Information concerning an outage:
24 hours/day.What to do in case of a power outage