Street and traffic light outages

Reporting an outage outside of your home or business premises

  • If the outage was caused by a fire or traffic accident:
    Immediately call 911 and describe the situation. The appropriate authorities will be alerted and will notify Hydro-Québec. Never approach a broken power line.
  • If the outage affects a level crossing or traffic light:
    Please call 911.
  • If the outage affects highway lighting:
    Call 511 to report the outage to the ministère des Transports du Québec.
  • If the outage affects street lighting (other than on a highway):
    Please contact the municipality (In French only).

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