Image: Hydro-Québec - Residential Customers
Link: Hydro-Québec's Home Page
Link: Residential Clients Home Page

Image: Of Interest!
  What's new at a glance
  Get to know your new bill
  Get to know your new Personal Page
  FAQ
Image: Serving You Better: As part of its ongoing effort to offer you the best customer service possible, Hydro-Québec has put in place a new, state-of-the-art customer information system.
Get to know your new bill
Your bill explained
Regular bills


Image: bill
If you are billed
every two months.
Your bill explained
Equalized Payments Plan (EPP)


Image: bill
If you are billed
every month.
Your bill explained
EPP with a billing demand


For contracts in which the billing demand is generally 50 kW or higher.
Information pamphlets
Regular bills [PDF]
EPP bills [PDF]
EPP bills with a billing demand [PDF]