To do the ENERGY WISE Home Diagnostic, you must be a Hydro-Québec customer and have held a service contract in your name at your current address for at least 12 months.
This is because Hydro-Québec needs to have actual consumption data for you covering about a year (six bimonthly billing periods). Other conditions may apply.
The breakdown of your energy consumption according to your main uses is an estimate based on the answers you provided in the ENERGY WISE Home Diagnostic survey as well as your billing data and the technical and meteorological data we have on file. Similarly, all costs and savings quoted in your recommendations report are approximate and are supplied for information purposes only.
The recommendations report presents a summary of various energy-saving measures that could reasonably be expected to help you optimize your consumption.
The technical information contained in the report is not sufficient to undertake major renovations. It must be validated on-site, at your own request and expense, by a qualified contractor in compliance with standard industry practice.
The cost and savings estimates produced by our application may not be the same as those arrived at by other energy diagnostic tools, since different assumptions and calculation models may be used.
The estimates will not be valid if your contract rate changed from Domestic (D) to Domestic Dual-Energy (DT) or vice versa during the time frame used for the survey. To obtain an adjusted report, we recommend that you update your survey responses one year after the rate change, using a new time frame.
The reference codes appearing in parentheses after each survey question and recommendation are used solely to facilitate communications between ENERGY WISE Home Diagnostic users and Hydro-Québec's customer service representatives.