Trouble Paying your Bill

Hydro-Québec is well aware that, for a variety of reasons, some customers have trouble paying their electricity bills by the due date. If such is your case, we can suggest solutions that are adapted to your circumstances as much as possible.

Don't let the situation get worse...

If you're having trouble paying your electricity bills by the due date for whatever reason, contact a Hydro-Québec representative without delay. Don't wait to be several bills behind before calling. The situation will be easier to deal with because you'll avoid accumulating high account balances and having to face collection procedures. We can come to an arrangement that suits your circumstances.

Don't hesitate to call!

You can reach us toll free at 1 877 377-7980