Do you know what to do in case of an outage?

Electric storms tend to cause more outages and line breaks in summer than in any other season.

Who should you call if there is a blackout?

Dial 1 800 790-2424, Hydro-Québec’s outage and downed line hotline, to:

  • Inform Hydro-Québec of a line break or power failure.
  • Find out when service will be restored.

Dial 911 for:

  • Any situation in which a person’s life or public health is in danger.

For more information

Go to the Power Outage Information section of our Web site for valuable tips and information on how to stay safe during a blackout.

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