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Web notification is quick, easy and available 24/7. Let us know as soon as you have your new address.
Residential customers: www.hydroquebec.com/moving
at least 7 days before your move.
Business customers: www.hydroquebec.com/business
at least 30 days before your move.
No Internet access?
You can advise us of your new address
- in writing, by filling out the form available at any Caisse Desjardins or
- by phone, by calling the Customer Services number shown on your bill.
And while you're at it
Remember to give us your new phone number so we can notify you of any scheduled outages.
Don't forget! On moving day ...
Read the meter before you leave your old address and when you arrive at your new one. Submit the readings to us online or call one of the dedicated phone lines below.
Montréal area: 514 385-8503
Elsewhere in Québec: 1 877 385-8503
Tell us early and enjoy peace of mind.
We hope your move goes well!
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