When you move, you stop using energy at your old address and start at your new one.
In order for your electricity bill to reflect this change, you must tell us your new address at least
7 days before your move.
Moving? Get Online! contest
Change your address online for a chance to win!*
Using our Web site to notify us of a move will automatically make you eligible for the Moving?
Get Online! contest, in effect until June 30, 2008.
You could win
- a MacBook Air laptop computer (2 prizes)
- an iPod touch device (10 prizes).
Go to our Web site
Sign up for Online Billing and triple your chances of winning!**
Take this opportunity to sign up for Hydro-Québec's Online Billing! The service is free, fast and easy to use.
Prefer to notify us some other way?
You can do so
- in writing, by picking up a Change of Address form at any Caisse Desjardins;
- by calling the Customer Services number that appears on your bill.
Remember to read your meter when you leave
Be sure to read your meter so your last and first bills are based on your actual consumption.
Choose one of these options and follow the instructions.
- Go to our Web site
- Call
Montréal area: 514-385-8464
Elsewhere in Québec: 1 877 385-8464
Happy moving!
* No purchase required. Contest in effect from May 5 to June 30, 2008. Open to all Québec residents 18 years of age or older who hold a Hydro-Québec
residential account and have notified us of a change of address online between May 5 and June 30, 2008. Approximate prize value MacBook Air computers
$2,000 each; iPod touch $520 each. Photos for illustration purposes only. Complete contest rules available on our Web site. Draw on
August 7, 2008. Contest limited to residential customers. **Electricity bill required. MacBook Air and iPod touch are
registered trademarks of Apple Inc. Apple is not a partner or sponsor of this promotion.