It’s probably due to voltage fluctuations, or waveform distortions. They can be caused by outdoor phenomena, such as storms, or by factors within your home.
Certain devices with electronic components such as DVD players, televisions and computers are especially sensitive to fluctuations in voltage and must therefore be protected.
As an electricity provider, Hydro-Québec must meet the standards set by the Canadian Standards Association (CSA) and the Underwriters Laboratory of Canada (ULC) and rigorously maintain its network. It is nevertheless possible that the network may experience technical failures that could cause voltage fluctuations. However, did you know that protecting your electronic devices is your responsibility?
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