Electric Utilities Sector Supplement

Degree of compliance with GRI standard disclosures

Standard disclosure fully covered

Standard disclosure partially covered

Standard disclosure not covered

Organizational Profile

GRI No.	Standard disclosures	References and notes
Organizational Profile
EU1	Installed capacity, broken down by primary energy source and by regulatory regime.	Sustainability Report 2010, p. C3
EU2	Net energy output broken down by primary energy source and by regulatory regime.	Sustainability Report 2010, p. C3
EU3	Number of residential, industrial, institutional and commercial customer accounts.	Annual Report 2010, p. 97
EU4	Length of above and underground transmission and distribution lines by regulatory regime.	In 2010, Hydro-Québec operated 112,089 km of distribution lines, including 11,544 km of underground lines. Annual Report 2010, p. 116
EU5	Allocation of CO2 e emissions allowances or equivalent, broken down by carbon trading framework.	There is no CO2 e emissions allowance trading system in Canada. Consequently, Hydro-Québec neither obtained nor traded emissions allowances in 2010.

Economy

GRI No.	Standard disclosures	References and notes
Economy – Management Approach
EU6	Management approach to ensure short- and long-term electricity availability and reliability.	Sustainability Report 2010, p. 12 Annual Report 2010, p. 21-22 Strategic Plan 2009–2013, p. 2-9 (Electricity Supply Plan 2008–2017)
EU7	Demand-side management programs including residential, commercial, institutional and industrial programs.	Sustainability Report 2010, p. 12-14 Annual Report 2010, p. 22-23 Programs and tools to be energy wise
EU8	Research and development activity and expenditure aimed at providing reliable electricity and promoting sustainable development.	Sustainability Report 2010, p. 38 Annual Report 2010, p. 24-25
EU9	Provisions for decommissioning of nuclear power sites.	Annual Report 2010, p. 84-85
Economy – Performance Indicators
EU10	Planned capacity against projected electricity demand over the long term, broken down by energy source and regulatory regime.	Strategic Plan 2009–2013, p. 8-9
EU11	Average generation efficiency of thermal plants by energy source and by regulatory regime.	Hydro-Québec does not release any information regarding this indicator, since it considers such information to be confidential.
EU12	Transmission and distribution losses as a percentage of total energy.	Data not available.

Environment

GRI No.	Standard disclosures	References and notes
Environment – Commentary on G3 Environmental Disclosure on Management Approach
Long-term strategy for managing and phasing out high-level and low-level in-service PCBs.		Hydro-Québec manages equipment that contains PCBs in compliance with the PCB Regulations and the company's hazardous waste management plan. Removal of PCB-contaminated equipment complies with the schedule in the Regulations and will be completed in 2025.
Include collaborative approaches to managing watersheds and reservoirs for multiple uses (e.g., irrigation, drinking water, ecosystem conservation, etc.). Report long-term planning for securing water resources to meet the needs of both the utility and other stakeholders (e.g., local communities).		Sustainability Report 2010, p. 18 (Rivière Rupert)
Report approaches for pest and vegetation management along transmission and distribution corridors (e.g., use of Integrated Pest Management and Integrated Vegetation Management).		Sustainability Report 2010, p. 23 Vegetation and safety near distribution lines
Management strategy and storage methods for different types of radioactive nuclear waste.		Environment (Nuclear energy) Waste Management
Environment – Performance Indicator
EU13	Biodiversity of offset habitats compared to biodiversity of the affected areas.	Impact studies for major projects La Grande Complex: Environmental Follow-Up

Environment – Commentary on G3 Environmental Performance Indicators
Commentary on EN1	Report in-use inventory of solid and liquid high-level and low-level PCBs contained in equipment.	Hydro-Québec manages equipment that contains PCBs in compliance with the PCB Regulations and the company's hazardous waste management plan. Removal of PCB-contaminated equipment complies with the schedule in the Regulations and will be completed in 2025.
Commentary on EN8	Report overall water usage for processing, cooling and consumption in thermal and nuclear power plants, including use of water in ash handling.	Hydro-Québec has only two generating stations whose operations involve the withdrawal of water: Tracy thermal generating station and Gentilly-2 nuclear generating station. Hydro-Québec does not release any information regarding this indicator, since it considers such information to be confidential.
Commentary on EN12	Include maintenance of transmission line corridors; fragmentation and isolation (islandization); and impacts of thermal discharge.	Vegetation and safety near distribution lines Gentilly-2 Nuclear Generating Station: Studies (in French only) Gentilly-2 Refurbishment: Safety and Environmental Monitoring
Commentary on EN14	Report the impacts (including fragmentation and isolation), develop mitigation measures, and monitor residual effects at new sites and existing sites on the following: Forested areas Indigenous species Landscape Marine, freshwater and wetland ecosystems	Impact studies for major projects La Grande Complex: Environmental Follow-Up
Commentary on EN16	Report CO2 e emissions per MWh broken down by regulatory regime, for: Net generation from all generating capacity Net generation from fossil-fuel thermal generating facilities Estimated net delivery to end users.	Data 2010
Commentary on EN20	Report NOx and SOx emissions per MWh net generation.	Data 2010
Commentary on EN21	Include thermal discharges.	Hydro-Québec has only two generating stations whose operations involve the withdrawal and discharge of water: Tracy thermal generating station and Gentilly-2 nuclear generating station. Hydro-Québec does not release any information regarding this indicator, since it considers such information to be confidential.
Commentary on EN22	Include PCB waste. Report on nuclear waste using IAEA definitions and protocols. Report mass and activity of spent nuclear fuel sent for processing and reprocessing per year. Report radioactive waste produced per net MWh nuclear generation per year. Report low/intermediate-level waste and high-level waste separately, based on IAEA radioactive waste classification.	Environment (Nuclear energy) Waste Management

Social

GRI No.	Standard disclosures	References and notes
Social – Labor Practices and Decent Work Disclosures on Management Approach
EU14	Programs and processes to ensure the availability of a skilled workforce.	Data not available.
EU15	Percentage of employees eligible to retire in the next 5 and 10 years broken down by job category and by region.	Data not available.
EU16	Policies and requirements regarding health and safety of employees and employees of contractors and subcontractors.	Data not available.
Social – Labor Performance Indicators
EU17	Days worked by contractor and subcontractor employees involved in construction, operation and maintenance activities.	Data not available.
EU18	Percentage of contractor and subcontractor employees that have undergone relevant health and safety training.	Data not available.

Social – Commentary on G3 Labor Performance Indicators
Commentary on LA1	Report on total contractor workforce (contractor, subcontractor, independent contractor) by employment type, employment contract and region.	Data not available.
Commentary on LA2	For the employees leaving employment during the reporting period, provide the average length of tenure of employees leaving broken down by gender and age group.	Data not available.
Commentary on LA4	Report on percentage of contractor employees (contractor, subcontractor and independent contractor) working for the reporting organization covered by collective bargaining agreements.	Data not available.
Commentary on LA7	Report on health and safety performance of contractors and subcontractors working on-site or on behalf of the reporting organization off-site.	Data not available.
Social – Commentary on G3 Human Rights Indicator
Commentary on HR5	Report on management mechanisms to address the right to organize, right to bargain and right to strike or instances of lockout given the context of the industry's need to ensure continuous provision of essential services.	Data not available.

Social – Society – Disclosures on Management Approach
EU19	Stakeholder participation in the decision-making process related to energy planning and infrastructure development.	Sustainability Report 2010, p. 28-29
EU20	Approach to managing the impacts of displacement.	Hydro-Québec follows a public consultation process in various stages of its major projects. The company is required by law to submit its major projects for review to the Bureau d'audiences publiques sur l'environnement (BAPE). »
EU21	Contingency planning measures, disaster/emergency management plan and training programs, and recovery/restoration plans.	Hydro-Québec operates essential facilities and therefore must be prepared to deal with all kinds of emergencies that could have an impact on its operations. In keeping with a multi-risk approach, the company has drafted a corporate emergency plan to guide and coordinate its business units' emergency response plans. »
Social – Society Performance Indicator
EU22	Number of people physically or economically displaced and compensation, broken down by type of project.	Hydro-Québec did not acquire or displace any primary or secondary residences in carrying out its activities in 2010.

Social – Commentary on G3 Society Performance Indicators
Commentary on SO1	Describe impact assessment and management programs with regard to the following aspects: Ways in which information is exchanged and local population is involved, prior, during and after the event and the provision for intervener funding for the local population Influx of workers and impacts on neighboring communities Changes to land use, including loss of global commons Impacts on infrastructure (e.g., roads, housing), and access to services Changes to the aesthetics and quality of the landscape.	Impact studies for major projects

Social – Management Approach – Product Responsibility
EU23	Programs, including those in partnership with government, to improve or maintain access to electricity and customer support services.	Under the Act respecting the Régie de l'énergie (R.S.Q., c. R-6.01), Hydro-Québec is required to supply electricity to any person who requests it. Sustainability Report 2010, p. 35
EU24	Practices to address language, cultural, low literacy and disability related barriers to accessing and safely using electricity and customer support services.	Hydro-Québec offers customer service in French and English. Sustainability Report 2010, p. 35 Special needs services for hard-of-hearing and blind people Power Safety Catshock game: Electricity and security Electroquiz on electrical safety
Social – Product Responsibility Performance Indicators
EU25	Number of injuries and fatalities to the public involving company assets including legal judgments, settlements and pending legal cases of diseases.	Sustainability Report 2010, p. 31-37
EU26	Percentage of population unserved in licensed distribution or service areas.	Under the Act respecting the Régie de l'énergie (R.S.Q., c. R-6.01), Hydro-Québec is required to supply electricity to any person who requests it.
EU27	Number of residential disconnections for nonpayment, broken down by duration of disconnection and by regulatory regime.	Sustainability Report 2010, p. 35
EU28	Power outage frequency.	Sustainability Report 2010, p. 34, 43
EU29	Average power outage duration.	Sustainability Report 2010, p. 34, 43
EU30	Average plant availability factor by energy source and by regulatory regime.	Hydro-Québec does not release any information regarding this indicator, since it considers such information to be confidential.

Social – Commentary on G3 Product Responsibility Performance Indicators
Commentary on PR1	Electric utilities should also assess the impacts of life cycle stages: Resource planning Generation Transmission Distribution Use State the processes for assessing community health risks. Identify community health risks that are assessed.	Electric and Magnetic Fields At a Glance Issue of Mercury for Hydro-Québec Power Safety