Get an electricity service contract for a business location or non-residential premises

You or your business want to obtain electricity service for your business.

Fields marked with an asterisk (*) must be filled in.

Step 1: Identification of the person responsible for the service contract at the new service address

Is the person or company that will be responsible for this service address currently a Hydro‑Québec customer or has that person or company already been a Hydro-Québec customer?

Choose an option to authenticate your account

Would you like to associate this new contract with an existing account?

Step 2: Applicant

Please note that only the Hydro-Québec account holder or a proxy holder may apply for a new electricity service contract.

Account holder

Person or corporation responsible for paying Hydro-Québec account.

Who do you want to appoint as the Account Manager for your company?

Proxy holder

Third party authorized to obtain personal information from an account holder’s file or deal with Hydro-Québec on the account holder’s behalf to the extent defined by the proxy.

A proxy holder may be authorized to do the following:

  • Receive and pay electricity bills.
  • Negotiate a payment arrangement.
  • Modify details of service contracts.
  • Change contract power demand and rates.
  • Request or cancel service contracts.
Top of page

Proxy

A printed form generally supplied by Hydro-Québec and signed by the account holder authorizing a third party (the proxy holder) to obtain information from the account holder’s file and deal, discuss or negotiate with Hydro-Québec on his or her behalf.

The proxy must contain the following information:

  • Name of third party to whom information may be disclosed.
  • Account numbers concerned.
  • Type of information that may be disclosed to proxy holder.
  • Validity period.
  • Dealings proxy holder may have with Hydro-Québec:
    • Receive and pay electricity bills.
    • Negotiate a payment arrangement.
    • Modify details of service contracts.
    • Change contract power demand and rates.
    • Request or cancel service contracts.
    • Conduct any other business that account holder may specify.
Top of page

Step 3: New service address to which company is moving

Is it a new building?

The NEQ is a company’s number in the Québec enterprise register. It’s a unique digital identifier that facilitates interactions with public agencies and business partners.

Six-digit North American Industry Classification System code.

Contact number in the event of a planned service interruption

Step 4: Date your company will become responsible for the service contract

For the security of our employees, will there be a dog at the new service address?

Would You Like to Sign Up to the Pre-Authorized Debit?

  • You can sign up to preauthorized debit from your customer space from the payment tab.

Step 5: On this date, your company will be:

Select

Information on building owner

Step 6: At what address would you like to receive the electricity bills for this new place of consumption?

Select

Étape 7 : Confirmation of your request.

This request for a new electricity service subscription is made by: