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Do you think you have received a fraudulent email or text?

• Help us fight phishing and cybercrime by transferring suspicious text messages to the Canadian Centre for Cyber Security. Transfer suspicious texts to the following number: 7726.
• Send a copy of the email or text to Surveillance.Fraudes@hydro.qc.ca to let us know. Please include your name and a phone number where we can reach you if needed.
• If you receive such a message, do not click on any links it may contain because they will take you to a fake website with the same look and feel as Hydro‑Québec’s. In addition, Hydro‑Québec never contacts its customers to request a credit card number or demand payment by credit card. Find out what to do if you think you’ve been the victim of a phishing scam.

Due to a high volume of requests for work, it could take longer than usual to process requests and carry out work. In addition, we are currently unable to provide a date for work to be carried out for certain requests.