Change Address | Business Customers

Step 1: Electricity service contract at old service address.

Contract number Need help to find the contract number on your bill

Québec enterprise number (NEQ) : 1234567890

The NEQ is a company’s number in the Québec enterprise register. It’s a unique digital identifier that facilitates interactions with public agencies and business partners.

Meter numberNeed help finding the meter number?

Electricity service address Need help for Service address?

Full name or company name of electricity service contract holder

Civic number and street

Suite or floor

City/town

Postal code : H2Z 1A4

Step 2: Applicant

Please note that only the Hydro-Québec account holder or a proxy holder by proxy may apply for a new electricity service contract.

Account holder

Person or corporation responsible for paying d’Hydro-Québec account.

First name

Last name

Title or Role

E-mail address

Telephone

Ext.

Type

Telephone

Ext.

Type

Proxy holder

Third party authorized to obtain personal information from an account holder’s file or deal with Hydro-Québec on the account holder’s behalf to the extent defined by the proxy.

A proxy holder may be authorized to do the following:

Receive and pay electricity bills
Negotiate a payment arrangement
Modify details of service contracts
Change contract power demand and rates
Request or cancel service contracts

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Proxy

A printed form generally supplied by Hydro-Québec and signed by the account holder authorizing a third party (the proxy holder) to obtain information from the account holder’s file and deal, discuss or negotiate with Hydro-Québec on his or her behalf.

The proxy must contain the following information:

Name of third party to whom information may be disclosed
Account numbers concerned
Type of information that may be disclosed to proxy holder
Validity period
Dealings proxy holder may have with Hydro-Québec:
- Receive and pay electricity bills
- Negotiate a payment arrangement
- Modify details of service contracts
- Change contract power demand and rates
- Request or cancel service contracts
- Conduct any other business that account holder may specify

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Step 3: Until what date will your company be responsible for the service contract at this service address?

Choose a date : AAAA-MM-JJ

Step 4: Are you the owner of the building you are leaving?

Choose

Owner
Tenant

Information on owner of building you are leaving

Full name or company name of service contract holder

Address

Suite or floor

City

Province

Country

Postal code

Telephone

Ext.

Type

Step 5: Where should the final bill for this contract be sent?

Choose

Old service address (as indicated in step 1)
New service address (as indicated in step 6)
Another address (fill in next section)

Address

Suite or floor

City/town

Province

Country

Postal code

Step 6: New service address to which company is moving

Is it a new building?

Yes
No

Chain name (ex: store name) or additional information

Québec enterprise number (NEQ) : 1234567890

The NEQ is a company’s number in the Québec enterprise register. It’s a unique digital identifier that facilitates interactions with public agencies and business partners.

Business type or NAICS code : Baked Goods Stores or 445291

Six-digit North American Industry Classification System code.

Meter numberNeed help finding the meter number?

Address : 1500, rue Watts Est

Suite or floor

City/town

Postal code : H2Z 1A4

Telephone

Ext.

Type

Telephone

Ext.

Type

Step 7: Will more than one person or corporation be responsible for the service contract?

Choose

Yes (a Hydro-Québec representative will call you)
No

Step 8: Date your company will become responsible for the service contract at the new address

Date Ex. : AAAA-MM-JJ

Step 9: At that date, your company will be

Choose

Tenant responsible for service contract
Owner responsible for service contract
Owner responsible for service contract for vacant service address
Owner responsible for service contract along with tenant-occupant

Information on building owner

Full name or company name of building owner

Address

Suite or floor

City/town

Province

Country

Postal code

Telephone

Ext.

Type

Step 10: Where do you wish the electricity bills for this new service address to be sent?

Choose

New service address (as indicated in step 6)
Another address (fill in next section)

Address

Suite or floor

City/town

Province

Country

Postal code

Step 11: Important information for our meter readers’ safety

Is there a dog at the new service address?

Yes
No

Step 12: Designation of a Proxy

Last name and First name

You’ll receive a proxy form shortly. Please fill it out and return it as soon as possible.

Application for a new electricity service contract submitted by

First name

Last name

I confirm that I am authorized to submit this application for electricity service.

I confirm that the information provided above is accurate.

Proxy holder

Third party authorized to obtain personal information from an account holder’s file or deal with Hydro-Québec on the account holder’s behalf to the extent defined by the proxy.

A proxy holder may be authorized to do the following:

Receive and pay electricity bills
Negotiate a payment arrangement
Modify details of service contracts
Change contract power demand and rates
Request or cancel service contracts

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