Change of Address

Fields marked with an asterisk (*) must be filled in.

Step 1: Information concerning the contract at the service address being vacated by you or your business

The NEQ is a company’s number in the Québec enterprise register. It’s a unique digital identifier that facilitates interactions with public agencies and business partners.

Electricity service address Need help for Service address?

Step 2: Identification of the Applicant.

Please note that only the Hydro-Québec account holder or a proxy holder by proxy may apply for a new electricity service contract.

Account holder

Person or corporation responsible for paying d’Hydro-Québec account.

Proxy holder

Third party authorized to obtain personal information from an account holder’s file or deal with Hydro-Québec on the account holder’s behalf to the extent defined by the proxy.

A proxy holder may be authorized to do the following:

  • Receive and pay electricity bills.
  • Negotiate a payment arrangement.
  • Modify details of service contracts.
  • Change contract power demand and rates.
  • Request or cancel service contracts.
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Proxy

A printed form generally supplied by Hydro-Québec and signed by the account holder authorizing a third party (the proxy holder) to obtain information from the account holder’s file and deal, discuss or negotiate with Hydro-Québec on his or her behalf.

The proxy must contain the following information:

  • Name of third party to whom information may be disclosed.
  • Account numbers concerned.
  • Type of information that may be disclosed to proxy holder.
  • Validity period.
  • Dealings proxy holder may have with Hydro-Québec:
    • Receive and pay electricity bills.
    • Negotiate a payment arrangement.
    • Modify details of service contracts.
    • Change contract power demand and rates.
    • Request or cancel service contracts.
    • Conduct any other business that account holder may specify.
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Step 3: Until what date will you or your business be responsible for the contract at this service address?

Information on the owner of the building you are leaving

Step 4: For this contract, at which address would you like to receive the final bill?

Choose

Step 5: New service address for you or your business.

Is it a new building?

The NEQ is a company’s number in the Québec enterprise register. It’s a unique digital identifier that facilitates interactions with public agencies and business partners.

Six-digit North American Industry Classification System code.

For the safety of our employees, is there a dog at the new place of consumption?

Step 6: Date your company will become responsible for the service contract at the new address.

Step 7: On this date, you or your company will be.

Select

Information on building owner

Step 8: Where do you wish the electricity bills for this new service address to be sent?

Select

Step 9: Designation of a Proxy

Do you want to add a proxy?

You’ll receive a proxy form shortly. Please fill it out and return it as soon as possible.

This request for a new electricity service subscription is made by:

Proxy holder

Third party authorized to obtain personal information from an account holder’s file or deal with Hydro-Québec on the account holder’s behalf to the extent defined by the proxy.

A proxy holder may be authorized to do the following:

  • Receive and pay electricity bills.
  • Negotiate a payment arrangement.
  • Modify details of service contracts.
  • Change contract power demand and rates.
  • Request or cancel service contracts.
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