Use this form to report a suspicious event.
Frequently asked questions
Who can use the Ouvrons l’œil hotline or form?
Anyone can use this hotline or form to report an unusual or suspicious event that could compromise the protection of your personal information, the safety of our employees, or the security of Hydro‑Québec’s equipment.
The Ouvrons l’œil hotline does not replace calling 911. If urgent action is needed (ambulance, fire or police services), call 911.
Who responds to calls to the Ouvrons l’œil hotline?
Hydro‑Québec security guards take the calls. The Ouvrons l’œil hotline is available 24/7.
Why is it important to report these situations?
Hydro‑Québec makes every effort to protect its facilities, but we also need the help of a vigilant public.
When in doubt, report an event, even if it seems trivial. All reports are important and can help us take the necessary measures to improve your security as well as that of Hydro‑Québec’s buildings and facilities.
Can a report be made anonymously?
Yes, of course. You do not need to identify yourself when you report an event. If you wish, your report can remain confidential.