Tour the Romaine-1 generating station!

FREQUENTLY ASKED QUESTIONS (FAQ)

Romaine-1 Generating Station

What times are the tours offered? 

During the summer season, dates vary. There are two departures daily, at 8:30 a.m. and 1 p.m., Sunday to Thursday, inclusive. The tours are generally given in French, for an English tour please call us in advance.

How long is the tour?

The tour lasts approximately 3 hours:

• Bus ride from Portail Péladie-Cormier, in Havre-Saint-Pierre, to the generating station (45 minutes)
• Tour of the facilities (90 minutes)
• Return by bus to Portail Péladie-Cormier (45 minutes)

Is it absolutely necessary to make a reservation, even for only one or two people?

Because spaces are limited, reservations are mandatory, regardless of the number of people, and must be made at least 24 hours in advance.

Please note: To confirm your reservation, it is best to make your reservation by phone. The guides will then give you all the necessary instructions before your visit.

Does the entire tour take place indoors?

No. Most of the tour takes place outside (about 45 minutes).

In case of rain, make sure to dress appropriately and bring an umbrella.

Is the tour accessible to people with reduced mobility?

The tour is partially accessible to people with reduced mobility.

Apart from the bus routes to and from the generating station, visitors must walk.

If getting on and off the bus is a problem, people with reduced mobility (or friend or family member) should contact the generating station before the visit to discuss the appropriate measures to be taken.

For more information, or to see how the visit can be adapted to an individual mobility, please contact the generating station team at 1 833 994-3648 (toll-free) or email HQP_visites_guidees_RO1@hydroquebec.com.

Are wheelchairs available to people with reduced mobility?

No.

Is the tour suitable for young children?

No. The tour is suitable for school-age children. For safety reasons, children under 2 are advised not to participate in the tour. (See next question.)

Why is the tour not recommended for children under 2?

The tour is not recommended for the following reasons: 

• All persons visiting a plant must wear personal protective equipment. However, the size of this equipment is not suitable for children under 2.
• The generating station is an industrial property with high heat, noise and dust levels.

Is there a significant amount of walking during the tour?

Yes.

What type of clothing should you wear?

Flat, closed-toe shoes are required.

We recommend checking the weather forecast and bringing a light coat.

In case of rain, make sure to dress appropriately and bring an umbrella.

Why do I need to show identification to access the facilities?

This is a requirement of Hydro-Québec’s corporate security management team to protect personnel, visitors and equipment. 

Visitors aged 18 and over must present identification (driver’s licence, health insurance card or passport) before they can tour the facility.

Are you allowed to take photos in the generating station?

No. For safety reasons, it is prohibited to bring a camera or any other electronic device (cell phone, camera, tablet, MP3 player, portable music player or computer) into the generating station. These devices must be left in the bus.

However, you are permitted to take photos at other times during the tour.

Are you allowed to bring a handbag or backpack into the generating station?

No. Visitors must leave their personal belongings (purse, backpack, cell phone, bags, etc.) in the bus during the tour of the generating station.

Please note: Visitors with health problems (such as diabetes or severe allergies) requiring them to transport medical supplies must mention this at registration so that special measures can be taken.

Are water bottles allowed in the generating station?

Yes, but visitors must carry them at all times. (We recommend bringing a reusable water bottle.)

Can people with pacemakers visit the generating station?

No. The electromagnetic fields in power plants may disrupt pacemaker operation. As a precaution, visitors with pacemakers may not participate in this part of the visit. They must wait on the bus.

Are strollers or baby carriers allowed in the generating station?

No. It is too dangerous.

Is there a restaurant or cafeteria on site?

No. There are no restaurants, cafeterias or vending machines on site. 

However, guides can recommend restaurants in the surrounding area.

Are there public washrooms on site?

No. There are no public washrooms open to visitors at the generating station. There is only one at the starting point (Portal Péladie-Cormier).

How do you get to the generating station?

Visitors may not travel to the generating station on their own. 

You must go to Portail Pégie-Cormier (1010 Promenade des Anciens, Havre-Saint-Pierre) to take the bus to the generating station.

Are pets allowed on the tour?

No. For safety reasons, only service animals are allowed.