Hydro-Québec Residential

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Welcome to Hydro-Québec

99% of the electricity generated here is from clean and renewable sources.

Christian Turpin, Environmental Advisor
From September 6 to December 6, 2016 Sign up for Online Billing and you could win a Chevrolet Volt.

Hydro-Québec gives $3 to the Centraide office in your region every time someone signs up for Online Billing.
Opt for ENERGY STAR^® certified windows and patio doors and you could save up to 10% on heating costs.

Online services
without waiting

Payment arrangement

Is your budget tight right now? Don’t think you can pay your bill on time? We can come up with a solution.

Track a request for work

Is your request in progress, complete or pending? Track the the status of your request anytime, anywhere. The information is at your fingertips!

Power outage info

Is there an outage in your area? You can find out how big an area is affected and when service will be restored.

View all our services

Guides to help you make the right choices

Being Energy Wise

Whether it’s charging a cell phone or heating a room, there are ways to save all over the house. Follow the guide for advice and tips!

Guided tours

Discover feats of Québec engineering by visiting Hydro-Québec facilities. School groups are welcome.

Safety reminders

Learn to recognize the electrical hazards of power lines, trees and poles, as well as in and around the house!

Energy for all Quebecers

63 hydropower generating
stations

150 530 km of transmission
and distribution lines

4.2 million
customers

News

Strategic Plan 2016-2020

Big ambitions for our customers and all of Québec

Hydro-Québec proudly presents its Strategic Plan 2016-2020: Setting new sights with our clean energy. This plan places customers at the heart of Hydro-Québec’s priorities and sets new growth avenues for the company through the acquisition of assets or stakes, among other things.

Consult the Strategic Plan 2016-2020