Residential

Important Notice

Were you affected by flooding and planning your return home? Here’s what to do.

If water entered your home, consult a master electrician (in French only) before turning the power back on. If service was interrupted by Hydro-Québec, only a master electrician can make the request to have service restored.

Call 1 888 385-7252, option 1 to learn about the measures put in place to assist you.

Flooding and electrical safety

Visit the Urgence Québec Web site, maintained by the Québec government.

Important Notice

Were you affected by flooding and planning your return home? Here’s what to do.

If water entered your home, consult a master electrician (in French only) before turning the power back on. If service was interrupted by Hydro-Québec, only a master electrician can make the request to have service restored.

Call 1 888 385-7252, option 1 to learn about the measures put in place to assist you.

Flooding and electrical safety

Visit the Urgence Québec Web site, maintained by the Québec government.

Energy for all Quebecers

62 hydropower generating
stations

151 086 km of transmission
and distribution lines

4.2 million
customers

News

Sustainability Report

The Sustainability Report 2016 describes Hydro-Québec’s performance with respect to its main environmental, social, economic and governance issues. We are especially proud of our achievements in three areas: our continued development of hydropower, which accounts for almost 100% of our output; the success of our energy efficiency programs; and our positive impact on the Québec economy. This edition, published in May 2017, is the fifteenth such report produced by Hydro-Québec.

Consult the Quarterly report