New Conditions of Electricity Service came into force on April 1, 2008, replacing Bylaw 634 Governing the Supply of Electricity. The new text, which was approved recently by the Régie de l'énergie, comprises major changes with respect to Bylaw 634 and establishes the new regulatory framework for the provision of electricity service.
The Conditions of Electricity Service apply to all Hydro-Québec customers. They cover electricity service contracts, billing and payment, supply modes and connection to the system, as well as the rights and obligations of customers and the Distributor.
Conditions of Electricity Service - Legal version.
In force as of April 1, 2008.
Complete document French only English version coming soon [PDF—167 Ko]