• Skip to content
  • Skip to the footer's menu
  • All sites
  • News
  • Contact us
  • Power outages
  • Français
  • Log-in
Hydro-Quebec
  • Residential
  • Business
  • About Us

For an alternative version of the menu below, you can access the sitemap.

  • Display Menu
  • Manage my account
  • Customer Space
    • Manage my account

      Take advantage of our online
      services

      • See your balance, due date and payment history for all your accounts.
      • Report a change of address online.
      • Update your communication preferences.
      • Use our tools to understand your electricity use.

      …and more!

      • Log in
      • Create my Customer Space Click to obtain more informations about your customer space

      What will you need?
      Contract holder: Your most recent bill.
      Proxy holder or account manager: A recent bill of the account you manage.

    • Account and billing
      • Online billing
      • Billing payment history
      • Equalized payments plan
      • Multiple account search tool
      • Account manager
      • Proxy or consent to disclosure
      • Meters and meter-reading
      • Understanding your bill

        What’s a kilowatthour?
    • Rates
      • Base rates
      • Other rates
      • Rate options
      • Glossary
      • Helping you understand your electricity rate
      • Understanding power and power demand
      • Service charges
      • Deposit and payment guarantee
      • Comparison of electricity prices
    • Payment
      • Paying your bill
      • Pre authorized debit
      • Online payment
      • Options in case of payment difficulties
      • Confirm your payment
    • About my electricity use
      • My consumption profile

        New! Your consumption, by the hour.
      • Dare to compare
      • Home diagnostic
      • Factors that influence consumption
      • Breakdown of a household’s electricity use
      • Tools to calculate consumption
      • What you may not know about your electric devices
    • Moving
      • Change address
      • Add address
      • Remove address
      • Become a customer
      • Estimate a home’s electricity costs
      • Successful move
      • Remove or add a contract holder
      • Manage rental
    • Request for work
  • Energy Wise
    • Windows, heating and air conditioning
      • Tips on heating
      • Tips on air-conditioning
      • ENERGY STAR® certified windows (product data sheet)
      • Electronic thermostats (product data sheet)
      • Geothermal systems (product data sheet)
      • How to apply caulking
    • Hot water
      • Tips on heating water
      • ECOPEAK® water heaters (product data sheet)
      • Water- and energy-saving products (product data sheet)
      • Drain water heat recovery systems (product data sheet)
      • How to repair a leaky faucet
      • How to check water flow rate
      • How to install a showerhead
    • Household appliances
      • Tips on household appliances
      • Household appliances (product data sheet)
      • How to turn off your fridge’s ice maker
    • Electronics
      • Tips on home electronics
      • Standby power consumption (product data sheet)
      • Game consoles (product data sheet)
      • Smart power bars (product data sheet)
      • ENERGY STAR® certified TVs (product data sheet)
      • How to choose an energy-efficient TV
      • How to activate a computer’s standby mode
    • Lighting
      • Tips on lighting
      • LED bulbs (product data sheet)
      • LED holiday lights (product data sheet)
      • How to choose LED bulbs
      • How to create your mood
    • Pools and spas
      • Tips on pools and spas
      • Heat pumps (product data sheet)
      • Solar pool covers (product data sheet)
      • Efficient pool pumps (product data sheet)
      • Pool filter timers (product data sheet)
    • Promotional offers
      • Hydro-Québec offers
      • Retail promotions
      • Other offers and tax credits
    • Building and renovating
      • Tips - Thermal insulation
  • Safety advice
Residential

Energy Wise

Put your energy where it counts.

Small steps can save energy.

Promotional offers

  • Hydro-Québec offers
  • Retail promotions
  • Other offers and tax credit

  • Hot water

    • Tips and information on products related to hot water use
    • How to change a showerhead
    • WaterSense® labeling

  • Electronics

    • Tips and information on electronics
    • Standby load
    • Calculator

  • Household appliances

    • Tips and information on ENERGY STAR® certified appliances
    • ENERGY STAR® certification
    • Calculator

  • Lighting

    • Tips and information on lighting
    • Choosing the right bulbs
    • Calculator

  • Windows, heating and air conditioning

    • Tips and information on windows, heating and air-conditioning
    • How to apply caulking
    • Calculator

  • Building and renovating

    • Tips to follow before starting any work

  • Pools and spas

    • Tips and information on products for your pool or spa
    • Calculator
  • List of all energy-saving tips
  • ENERGY STAR® certified products
  • WaterSense® labeling
Discover a host of tips that will help you save electricity every day!

Important links

  • Link to main sections
    • Residential
    • Business
  • Link to some of our sites
    • 75 years
    • About
    • Energy Wise
    • Security advice
    • Newsroom
    • Contact us
    • Power outages
    • Jobs*
    • Our sites
  • Follow us
    • Linkedin
    • Youtube
    • Facebook
    • Instagram
    • Twitter
      • @hydroquebec Follow us to learn more about company news.
      • @hydro_customer Questions about your bill, electricity use or our services?
  • Apps
    • Apple Store
    • Google Store
  • Voice Assistants
  • Home
  • Site map
  • Terms and confidentiality
  • Accessibility
  • Netiquette
  • Access to Information and Privacy

© Hydro-Québec, 1996- 2021. All rights reserved. * Web site in French only