Phishing is a common type of e-mail fraud. It consists of sending a mass mailing by e-mail and pretending to be a legitimate company (e.g., Hydro-Québec). The primary objective is to obtain the recipients’ personal or financial information in order to steal their identity and their money.
It can be difficult to recognize a fraudulent e-mail because criminals are constantly perfecting their methods. Nevertheless, phishing e-mails often share the following characteristics:
Stay alert at all times! If you have the slightest doubt regarding the validity of an e-mail with the Hydro-Québec logo and colors, do not click on the links in the message or open any attached files.
Instead, go to the company’s official Web site by entering hydroquebec.com in the address bar of your Internet browser. From there, you can safely access your Customer Space.
You think you received a fraudulent e-mail? Contact the Canadian Anti-Fraud Centre immediately.
People have been making fraudulent telephone calls in which they pretend to be Hydro-Québec employees. If someone calls you asking for your credit card number in order to avoid having your electricity service interrupted, do not provide any information. Note that Hydro-Québec does not accept payment by credit card and thus would never ask for your credit card number.
You may receive a job offer that is allegedly from Hydro-Québec or one of its subsidiaries (e.g., Hydro-Québec International). If you answer, you will be asked to spend a certain amount of money to open and assess your file.
This is a scam. The job offers and related promises are false. Use caution and do not send any personal information. In particular, do not send money.
All Hydro-Québec applications must be submitted to hydroquebec.com/emplois.