The Hydro‑Québec app All the info you need at your fingertips
Download our free mobile app to track the service status for any addresses you want, track your consumption and manage your account.
Stay informed with Hydro‑Québec’s outage tracker
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Enter the addresses of your choice
for instance, your home, your cottage or your parents’ home, to get the service status at those addresses.
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Get notifications
to track the service status in real time at the chosen addresses to help you plan during the service interruption.
Follow the steps involved in restoring service
in the event of an outage to monitor work progress and find out when service is expected to be restored at the chosen addresses.
Consult the interactive maps
for information about ongoing outages and planned interruptions. You can also report an outage.
Track your daily electricity use
Get detailed information about your consumption
so you can analyze your habits, identify areas for improvement and adopt new ways of using electricity more wisely.
Understand and analyze your consumption
with the help of the app’s advanced features and find out what affects your electricity bill from one period to another.
Get customized recommendations
to create your action plan to help you use less electricity and save.
Easily manage your account.
- View your bill and get a notification when it’s ready.
- Receive payment due reminders.
- View your billing and payment history.
- Sign up for the Equalized Payments Plan and Pre-Authorized Debit to avoid late payments.
Additional information about the app
If you have any other questions, simply look for the Mobile app section of our frequently asked questions.
No, you can enter as many addresses as you like. You can track service status at your home, your cottage, your workplace, your parents’ home and more!
Absolutely! You can use the mobile app to track the service status for any addresses you want and get a notification before any planned interruption.
You can also view the map of planned service interruptions. You will always receive an automated call before an interruption.
No, the mobile app does not display real-time consumption data. The app uses data from the day before to compare it with data from the same time a year or two years ago. To track your consumption in more detail, you can use the energy performance indicator, which you can access through your Customer Space. Only the Hilo service
provides real‑time data.
Download the app for easy access to your account and track your consumption and the service status at the addresses you entered.
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