As the person responsible for your company’s electricity service contract or as the account manager, you can go to your Customer Space and designate a third party—an administrative assistant, an accountant or a company—to access your account details (consent) or act on your behalf in dealings with Hydro-Québec (proxy).
Designate an authorized representative in just a few simple steps
Go to your Customer Space, select the type of authorization (proxy or consent) and specify the powers you are granting the individual or company (obtain information, manage your account, update the details in your customer file, notify Hydro-Québec of a move, etc.) and the expiry date of the authorization.
You will then receive a confirmation of authorization. The individual or company you designated will also receive one.
If you are the person responsible for an electricity service contract
Follow these steps to designate an authorized individual or company or to manage your current authorizations:
If you are a representative duly authorized by proxy
Go to your Customer Space for the details of your authorization.
Note: If you are a designated representative authorized by consent, you may only obtain information on the account. You will not be able to access it through your Customer Space.