To protect Hydro-Québec personnel during the COVID-19 pandemic, we have taken some exceptional measures:

  • We have reduced the size of our customer service teams.
  • Our business hours have temporarily changed. You can reach us from Monday to Friday, 8 a.m. to 6 p.m.
  • Remember that you can manage your account easily any time in your Customer Space.

Please note that though wait times may be longer than usual, we are there for you.