Important
Notice
E-mails, texts and voice phishing
Phishing e-mails and texts are currently in circulation. Do not click on any hyperlinks they may contain, because you will be redirected to a fake Web site with the same look and feel as Hydro-Québec’s. Also, Hydro-Québec never contacts customers to ask for payment by credit card. If you receive such a call, inform your local police force.
Outages
Report an outage
By phone
24 hours a day
When to report an outage?
If the outage does not appear on the map, call us.
Hydro-Québec app
Track power outages and receive notifications.
Residential customers
How can we help?
General number
Business customers
How can we help?
General numbers
Rate G
Rate G with billing under $100,000/year
Rate G with billing over $100,000/year and Rates G-9, M and DM
Rate L or LG
- Your commercial officer will be happy to answer any questions you might have about your business needs.
- Find your commercial officer’s and account manager’s contact information in your Customer Space.
Head office
Hydro–Québec
Édifice Jean-Lesage
75, boulevard René-Lévesque Ouest
Montréal
(Québec)
H2Z 1A4
Canada