To protect Hydro-Québec personnel during the COVID-19 pandemic, we have taken some exceptional measures:
- We have reduced the size of our customer service teams.
- Our business hours have temporarily changed. You can reach us from Monday to Friday, 8 a.m. to 6 p.m.
- Remember that you can manage your account easily any time in your Customer Space.
Please note that though wait times may be longer than usual, we are there for you.