Residential customer
New hours to reach us:
Weekdays from 8 a.m. to 8:30 p.m.
Weekends from 9 a.m. to 5 p.m.
Montréal area
Elsewhere in Québec
Contact us online
- Electricity use and billing
- Saving energy
- Become a residential customer
- Requesting or changing a connection
- Track a request for work
- My Customer Space
- Technical problems with Web site
- Complaint
- General questions about Hydro-Québec
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Safety and power lines
Business customers
Rate G with billing under $100,000 a year
Monday-Friday, 8:00 a.m.–5:00 p.m.
Rates G with billing over $100,000 a year,
G-9, M and DM
1-800-463-9900 1 877 463-9900
Monday-Friday, 8:30 a.m.–4:30 p.m.
Power outages
Hydro-Québec app
Track any power outages and stay informed thanks to our notifications.
Others subjects
Address of Hydro-Québec's head office
Hydro–Québec
75 René-Lévesque Blvd. West
Montréal,
Québec
H2Z 1A4
Canada
75 René-Lévesque Blvd. West
Montréal,
Québec
H2Z 1A4
Canada