Important
Notice
In case of flooding
If you were affected by the floods and want to know the measures we have put in place to help you, call us on weekdays from 8 a.m. to 8:30 p.m. and on weekends from 9 a.m. to 5 p.m. at 1 877 234‑6548, code 8716.
Outages
Report an outage
By phone
24 hours a day
When to report an outage?
If the outage does not appear on the map, call us.
Hydro-Québec app
Track power outages and receive notifications.
Residential customers
How can we help?
General number
Business customers
How can we help?
General numbers
Rate G
Rate G with billing under $100,000/year
Rate G with billing over $100,000/year and Rates G-9, M and DM
Rate L or LG
- Your commercial officer will be happy to answer any questions you might have about your business needs.
- Find your commercial officer’s and account manager’s contact information in your Customer Space.
Head office
Hydro–Québec
Édifice Jean-Lesage
75, boulevard René-Lévesque Ouest
Montréal
(Québec)
H2Z 1A4
Canada