Filing a claim with Hydro‑Québec due to damage incurred

What you need to fill out the form

  • Date of the event and the address where it occurred
  • Claimant’s name, telephone number, address and, if claimant is a Hydro-Québec customer, their customer number
    Where can you find your customer number?
  • All supporting documents – photos of the damage incurred, bids, invoices, etc., along with any other documentation you feel is relevant to your claim. It is absolutely essential that these documents be enclosed with the claims form for your claim to be admissible.
  • If you are the proxy holder of the person filing the claim, you must attach a proxy, duly completed and signed, unless you are already authorized to represent the person in dealings with Hydro-Québec.
    Request proxy and consent form

Fields marked with an asterisk (*) must be filled in.

Type of claim

Description of event

Do you have any supporting documents (documents, photos, etc.) to include in your claim?

IMPORTANT:

  • These documents must be enclosed with the claims form for your claim to be admissible. Please keep all original supporting documents because we may ask you to provide them.
  • If you are the proxy holder of the person filing the claim, you must attach a proxy, duly completed and signed, unless you are already authorized to represent the person in dealings with Hydro-Québec.
    Request proxy and consent form

You may attach up to five documents.

Accepted formats: DOC, PDF, JPG or TIFF file ( Maximum size: 5 Mb per document)
Accepted formats: DOC, PDF, JPG or TIFF file ( Maximum size: 5 Mb per document)
Accepted formats: DOC, PDF, JPG or TIFF file ( Maximum size: 5 Mb per document)
Accepted formats: DOC, PDF, JPG or TIFF file ( Maximum size: 5 Mb per document)
Accepted formats: DOC, PDF, JPG or TIFF file ( Maximum size: 5 Mb per document)

Claimant

You are a
Is the above address the same as the address where the event occurred?
Type of representative

Identification of representative

Claims filed by master electricians are subject to specific conditions and to a specific process.

View the document Intervention in case of power supply problem reported by a residential customer[In French only PDF 64 Ko].