Terms of use for Hydro-Québec's mobile application

In no event shall Hydro-Québec be held liable for any use, or inability to use, this application.

While Hydro-Québec updates online outage reports as often as possible, it cannot guarantee the accuracy or the content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the map. The areas identified on the map and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

All persons must take the necessary steps to mitigate damage that may be caused by an outage.

Although it takes all possible measures to send notifications as quickly as possible, Hydro-Québec shall not be held liable in case of non-delivery or late delivery of a notification.

Components – Conditions of use

Hydro-Québec uses components developed by third parties for its mobile application. On this page, you will find links to their terms of service and policies.

Google Maps

Maps and application programming interface (API) for mobile devices. To learn more, read the terms of service and privacy policy.

Google Analytics

This software allows us to collect information about how you use the app so that we can improve it and make sure it meets your needs.

This app collects information on:

  • the pages you visit
  • the links you click on within the app
  • how frequently you visit each page of the Web site and for how long

Google Analytics doesn’t collect or store any personal information (name, address, etc.)

Open source licenses