Operational year-round, the Special Emergency Team is a highly organized unit that works out a strategy with you to restore power distribution on a priority location basis.

• Strategically located in the Northeastern part of North America, within a day's drive to most major cities.
• Logistically ready with a large, modern and diverse fleet of vehicles, including 5 planes.
• Extensive manpower comprising thousands of Hydro-Québec specialists, including linemen.
• Multidisciplinary team including meteorologists, IT and telecom specialists, as well as environment, logistics and safety experts.
• Bottom-line advantage of the Canadian dollar.

	SET in New York Crisis: Syracuse, September '98 Intervention: 7 days Manpower: 172 employees Logistics: 72 vehicles Crisis: Albany, June '98 Intervention: 3 days Manpower: 120 employees Logistics: 50 vehicles
	SET at home in Québec Crisis: Québec Ice Storm, January '98 Profile: Over 75mm (3") of freezing rain in 5 days Damage: 3 distribution regions severely hit Impact: Over 1.4 M customers without power Intervention: 4 to 5 weeks Manpower: 1,660 teams of linemen (625 from outside Québec) Logistics: 2,000 bucket trucks
	SET in Massachusetts Crisis: Hurricane Bob, August '91 Hydro-Québec helped authorities repair and rebuild the power system.
	SET in New England Crisis: Hurricane Gloria, October '85 Intervention: 9 days Manpower: 800 employees Logistics: 600 vehicles