Change selection The outage affects the 600-volt power at your business premises.

What to do:

If a pole-mounted fuse is open

  • Please report the outage by calling 1 800 790-2424 and describe the situation.
  • You must be present when the Hydro-Québec crew arrives to give them access, if necessary, to your electrical installation.

Transformer, Fuse, Open fuse Transformer, Fuse, Tripped fuse

If nothing is out of the ordinary outside

  • If you are a tenant, advise the owner or caretaker.
  • If you are the owner, please report the problem by calling 1 800 790-2424 and describe the situation.

In all cases:

  • Turn off any electrical appliances that were on, to prevent them from coming back on when the power is restored.

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