Hydro-Québec’s Strategic Plan 2000-2004 presents a profile of the company, as well as the major trends emerging in its business environment. It identifies the forces operating on the Québec, North American and international markets as the company continues on course for growth and profitability, in keeping with the objectives set forth in the Strategic Plan 1998-2002. In an ever-changing global market, Hydro-Québec is fully aware of the role it plays in the Québec economy. As a business-driven publicly owned company, it will continue to assume its economic, social and environmental responsibilities for the benefit of its customers, employees and shareholder. Download the complete document of Strategic Plan 2000-2004 [PDF—983 Kb]

Contents

Table of Contents
[PDF—103 Kb]

Summary
[PDF—82 Kb]

Introduction

• Brief History
• Business Environment
  [PDF—216 Kb]

Corporate Orientations 2000-2004

• Serve Customers Better
  1. Maintain rate stability
  2. Improve service quality
• Ensure the Company’s Profitable Growth in Québec
  3. Continue to develop profitable hydroelectric potential
  4. Stimulate technological innovation within the company
• Seize Business Opportunities
  5. Participate in the development of the North American electricity industry
  6. Participate in the development of the North American gas industry
  7. Continue international development
  [PDF—264 Kb]

Financial and Economic Outlook
[PDF—177 Kb]