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| Hold your cursor on the dots to see the explanations. | ||
1
Contract number (9 digits)
Number assigned to the contract for this service address.
2
2. Service address
This may be different from the billing address.
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3. Document title
Designates the detailed statement, which provides a breakdown of your consumption for the service address covered by the contract.
An additional detail such as "copy", "Equalized Payments Plan", "reprint", "cancelled" or "adjusted" may be added.
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4. Consumption period
Billing date, period covered and number of days.
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5. For your information
Section used for various messages or updates on the status of a payment guarantee.
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6. Power factor
The power factor corresponds to the ratio between your real power and your apparent power, times 100.
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7. Load factor
The load factor (LF) corresponds to the ratio between your actual energy consumption (kWh) and the maximum power available to you during a given billing period, based on your maximum power demand. It enables you to estimate your use of the maximum power demand for the period.
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8. Payment guarantee
Under the bylaws in effect, Hydro-Québec may require a payment guarantee as a condition for supplying electricity. This can be provided as a cash deposit or in another form, such as a letter of guarantee or surety bond.
A deposit has a review date, while a letter of guarantee or surety bond has an expiry date. Hydro-Québec reviews your file on these dates and either terminates the guarantee (crediting the deposit, plus interest, to your account) or extends it (keeping the deposit).
This information appears on each detailed statement you receive while the guarantee is in effect.
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9. Calculation of consumption
Breakdown of consumption and applicable charges for the service address, based on the meter readings and the contract rate. The calculation will look familiar, since the rates and calculation method are unchanged.
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10. Meter
The number on your meter (or meters, if your power in kVA and in kW is measured with different devices).
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11. Readings
Your current meter reading, the previous and the multiplier used to calculate your energy consumption in kWh for the billing period.
Note: To obtain your power demand in kVA and in kW, you don’t have to recalculate the difference between the current reading and the previous one, because the power demand is reset to zero after each reading.
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12. Fixed charge
The fixed amount you must pay for service before any consumption; this amount is prorated to the number of days in the billing period, on a monthly basis (30 days).