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| Hold your cursor on the dots to see the explanations. | ||
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1. Contract number (9 digits)
Number assigned to the contract for this service address.
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2. Service address
This may be different from the billing address.
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3. Document title
Designates the detailed statement, which provides a breakdown of your consumption for the service address covered by the contract.
An additional detail such as "copy", "Equalized Payments Plan", "reprint", "cancelled" or "adjusted" may be added.
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4. Consumption period
Billing date, period covered and number of days.
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5. For your information
Section used for various messages or updates on the status of a payment guarantee.
If your bill includes a power demand component, the power factor and the load factor are shown here to help you see your electricity use profile.
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6. Payment guarantee
In the past, details concerning your payment guarantee were sent to you once, in a separate mailing. With the new system, every detailed statement includes an update.
Under the bylaws in effect, Hydro-Québec may require a payment guarantee as a condition for supplying electricity. This can be provided as a cash deposit or in another form, such as a letter of guarantee or surety bond.
A deposit has a review date, while a letter of guarantee or surety bond has an expiry date. Hydro-Québec reviews your file on these dates and either terminates the guarantee (crediting the deposit, plus interest, to your account) or extends it (keeping the deposit). This information appears on each detailed statement you receive while the guarantee is in effect.
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7. Calculation of consumption
Breakdown of consumption and applicable charges for the service address, based on the meter readings and the contract rate. The calculation will look familiar, since the rates and calculation method are unchanged.
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8. Meter
The number on your meter.
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9. Readings
Your current meter reading, the previous and the multiplier used to calculate your energy consumption in kWh for the billing period.
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10. Fixed charge
The fixed amount you must pay for service before any consumption; this amount is prorated to the number of days in the billing period, on a monthly basis (30 days).