CONTACT US
To ensure your request is handled by the right department, click on the appropriate link.
Residential customers
For questions related to billing, managing your account, consumption, etc.Become a residential customer
Business customers
For questions related to billing, managing your account, consumption, etc. Contact usBusiness customers – Large power
Outages
Reporting a power outage or an equipment failure on the Hydro–Québec power system.
Information concerning an outage:
1–800–790–2424,
24 hours/day.
What to do in case of a power outage