Consumption and billing Electricity consumption Billing and payment methods Changes to your service connection Power quality

	Have you checked our Web site for this topic?	Information Our business rates: M, G, G-9, GD, etc. Understanding my bill – Rate M Understanding my bill – Rate G without billing demand Understanding my bill – Rate G with billing demand Applying for service
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ENERGY WISE (Energy efficiency) Empower Program for Building Optimization Empower Program for Industrial Systems Energy consulting services Efficient Products Program

	Have you checked our Web site for this topic?	Online forms ENERGY WISE Diagnostic – Small Service Companies Information Empower Program for Industrial Systems Empower Program for Building Optimization Traffic Light Optimization Program (in French only) Efficient Products Program
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Customized Online Business Services Personal Page Online Billing Online Payment

	Have you checked our Web site for this topic?	Online forms Sign up for customized Online Business Services Information Personal Page Online Billing Online Payment
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Technical problems Problems with the Hydro-Québec Web site

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Outages and emergencies Report a power outage Request information about an outage

	Have you checked our Web site for this topic?	Information In case of a power failure
	To reach us	1 800 790-2424 24 hours/day

Vegetation and power lines Tree trimming near overhead distribution lines Controlling the growth of vegetation under transmission lines

	Have you checked our Web site for this topic?	Information Distribution lines – trimming Online tool for choosing the right tree Transmission lines – vegetation control
	To reach us	Distribution lines (trimming) via the Internet by phone Transmission lines (vegetation control) via the Internet by phone

Complaints To submit a complaint

	Have you checked our Web site for this topic?	Information Complaints procedure

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