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Sustainability Report 2013.
Learn about our achievements!

In 2013, our electricity exports
helped avoid the emission of 9 million tonnes of GHGs!

In 2013, our community investments
totaled $31 million.

Sustainable Development

Thanks to hydropower, Hydro-Québec is a leader in the fight against climate change. In addition to protecting the environment, the company contributes to the province’s economic vitality.

Our approach

The ingredients of our sustainability approach:

  • Governance
  • Value chain
  • Relations with stakeholders
  • Materiality analysis
  • Sustainable Development Action Plan
Our approach

Collective choices

Decisions are made every day. We want these to reflect the expectations of all stakeholders, so that everyone can relate to our choices for the future.

Our collective choices

Energy and the environment

Our job: provide all of Québec with power, and do it sustainably. We generate 99% of our electricity from water, a renewable energy source. What’s more, hydropower has very low greenhouse gas emissions. Not to mention the emissions avoided thanks to our exports: the equivalent of eliminating all heavy trucks from Québec roads.

Our energy and environmental achievements

Technological innovation

Every year, we systematically invest $100 million in R&D. Our research institute is unique in North America.

Our technological innovations

Highlight: Life cycle assessment

Hydro‐Québec mandated CIRAIG's International Life Cycle Chair to analyze and compare the electricity supplied by Hydro-Québec's network with various small-scale distributed electricity and thermal generation options. Result: Electricity supplied by Hydro-Québec's network compares favorably to most of the other systems studied.

Learn more

Contact Us

For questions related to billing, managing your account, consumption, etc.

Contact us For questions related to billing, managing your account, consumption, etc.

For questions related to billing, managing your account, consumption, etc.

Contact us For questions related to billing, managing your account, consumption, etc.

Reporting a power outage or an equipment failure on the Hydro-Québec power system. Information concerning an outage: 1-800-790-2424, 24 hours/day.

What to do in case of a power outage When to call 911

Outdoor work and planting, trimming or cutting down trees near a power line. Installing a pool or a spa.

Contact us Outdoor work and planting, trimming or cutting down trees near a power line. Installing a pool or a spa.

General questions about Hydro–Québec

Contact us General questions about Hydro-Québec