Code of ethics and rules of professional conduct for directors, executives and controllers

The Code of Ethics for Hydro-Québec Directors and Executives, was first approved by the Board of Directors in June 1994 and has been updated and enhanced over the years.

The code applies to Hydro-Québec directors, its President and CEO, other executives and its controllers. Executives and controllers are also subject to the Code of Conduct that applies to all company employees.

Code of Ethics and Rules of Professional Conduct for Directors, Executives and Controllers of Hydro-Québec [PDF 140 Kb - in French only]

Employee Code of Conduct

The Code of Conduct sets high standards of judgment and behaviour in the professional activities of all Hydro-Québec employees. Published in 1996, it has been periodically updated since.

Code of Conduct [PDF 320 Kb - in French only]

Supplier Code of Conduct

The Supplier Code of Conduct sets out Hydro-Québec’s expectations with respect to suppliers with whom it has a business relationship (any connection or exchange, verbal or written, with or without a contract) as well as its subcontractors. The code is in addition to the applicable laws, regulations, standards and rules in force in Québec as well as any existing contractual commitments between Hydro-Québec and its suppliers.

Ethics is the cornerstone of this code. This means that in their business relations with Hydro-Québec, suppliers must act with integrity, honesty and professionalism and adhere to the highest ethical standards while respecting human rights and the environment, in order to maintain and strengthen public confidence in the integrity of Hydro-Québec and its activities.

Supplier Code of Conduct [PDF 120 Kb - in French only]

Signalling wrongdoing or an inappropriate situation at Hydro-Québec

Any person (employee, supplier, contractor, etc.) who has witnessed or who has been informed of wrongdoing or an inappropriate situation may report it by calling the ethics hotline at 1 866 ETHIQUE (1 866 384-4783). Implemented by Hydro-Québec, the hotline is available 24/7 and ensures full confidentiality and anonymity.

Hydro-Québec’s internal auditor will examine any such reports with absolute impartiality.

The document below describes the procedure for handling such cases.

Procedure for handling allegations concerning wrongdoing or inappropriate situations [PDF 105 Kb - in French only]

Functional separation: The birth of divisions

To be able to sell power at market prices in the United States, Hydro-Québec creates a new division, Hydro-Québec TransÉnergie, in 1997. In 2001, two more divisions are added: Hydro-Québec Production and Hydro-Québec Distribution; and then in 2002, Hydro-Québec Équipement. The activities of these divisions are subject to specific rules of conduct and ethics that are laid out in the code below.

The Distributor’s electricity procurement process is governed by the Code of Ethics on Conducting Calls for Tenders. The Distributor’s Code of Conduct applies to transactions between the Distributor and Producer that are not subject to this process. It also provides a framework for transactions between the Distributor and its affiliates to prevent subsidization, in whole or in part, of the business activities of these affiliates by the Distributor’s electricity service customers.

Hydro‑Québec TransÉnergie is subject to the Transmission Provider Code of Conduct, which is intended to prevent any form of preferential treatment or cross-subsidization between the Transmission Provider and its affiliates.

The Reliability Coordinator Code of Conduct aims to prevent any form of preferential treatment in favour of other branches of the Transmission Provider, its affiliates or other system users.

Each of these codes is the subject of an annual accountability report to the Régie de l’énergie.