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Customer services

How can we help you?

Become a Customer

If your company is not a Hydro-Québec customer and wants electrical service.

Contact us

Questions? Call or e-mail us.

Electricity in daily life

Hydro-Québec ensures a reliable electricity supply and high-quality services.

˲Info-pannes

Report an outage or damage

˲Safety

Find out about safety measures before starting work

˲Vegetation and power lines

Before planting or trimming trees, find out about best practices

Need help?

Give us a call. There are solutions.

Power system and service

Our evolving power system enables us to broaden the range of services we offer.

Research and development

Hydro-Québec is a leader in research and development in energy technologies. Do you have a project? We can help.

Technical documentation

Read the technical documents to find out more about the standards and methods used for low-, medium- and high-voltage electrical service.

Did you know?

Meter reading

You have different options for submitting a meter reading.

Service charges

Late payments mean administration charges.

Reducing your bill

We’ve got ways to help you save electricity and money.