Moving | Hydro-Québec

Change your address online and save $25.

It’s quick and easy!

Log in
Create my Customer Space Click for more information on the Customer Space

Here’s what you’ll need to change your address:
Contract holder: Your most recent bill.
Proxy holder, authorized person or account manager: A recent bill.

Become a customer

If you’re not currently a Hydro-Québec customer, but would like to get electricity service at an address, fill out an online request.

Adding an address

If you’re already a Hydro‑Québec customer and would like to get electricity service at an additional address, make a request online.

Removing an address

You can terminate an electricity service contract online without transferring it to a new address.

Change address

You want to transfer your electricity service to a new address? Do it online!

If you own or manage rental units, try our easy-to-use Managing rental units tool. You’ll be informed when you become responsible for the electricity bill of one of your rental units, without having to ask.

Estimating electricity costs at another address

Get an online estimate of the annual cost of electricity for an address you’re thinking of moving to.

Removing or adding a contract holder

Your address isn’t changing, but you want to remove or add a contract holder? Do it online!

Tips for a successful move

Managing your account

Three services can make managing your account even simpler: Online Billing, the Equalized Payments Plan and Pre-authorized Debit.

Manage my account with ease

Save energy and money

Our useful tips can help you save energy and money.

Moving is a golden opportunity to save energy!

Other resources

Request a change of address reminder

Tips for a successful move

FAQ – Changing your address online