Customer Space
The Customer Space is an essential tool to manage your accounts and understand your electricity consumption. Create yours today and you’ll have access to over 20 online services.
Take advantage of our online services
Log in to your Customer Space to pay your electricity bill without transaction fees. Don’t have a Customer Space yet? Now’s the time to create one!
- Log in
- Create My Customer Space
Click for more information on the Customer Space
What will you need?
- Contract holder: Your most recent bill.
- Proxy holder or account manager: A recent bill of the account you manage.
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Account and billing
- Take advantage of Online Billing, the Equalized Payments Plan and Pre-authorized Debit
- Designate an authorized person or add an account
- Find an old bill
- Manage my rental units
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Moving
- Report a change of address
- Add or delete an address
- Estimate electricity costs at another address
- Become a customer
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Payment
- Online or another way
- Sign up for Pre-authorized Debit
- Enter into a payment arrangement
- Confirm a payment
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My electricity use
- See charts of my consumption by type of use
- Calculate the electricity used by various electrical appliances
- See what impacts my electricity bill
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Rates
- Electricity rates for residential customers
- Service charges
- Comparison of electricity prices
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Request for work
- Track a request for work
Hydro-Québec app
Manage your account, view your electricity use and track outages.
