Customer Space
The Customer Space is an essential tool to manage your accounts and understand your electricity consumption. Create yours today and you’ll have access to over 20 online services.
Take advantage of our online services
Log in to your Customer Space to pay your electricity bill without transaction fees. Don’t have a Customer Space yet? Now’s the time to create one!
- Log in
- Create My Customer Space
Click for more information on the Customer Space
What will you need?
Contract holder: Your most recent bill or your telephone number and the last three digits of your social insurance number.
Proxy holder or account manager: A recent bill of the account you manage.
Video: Your Customer Space
The Customer Space is an essential tool for managing your accounts and understanding your electricity consumption. It is a secure, easy-to-use way to access, in just a few clicks, more than 20 online services. For each of your accounts, you can view your account summary, your bill and payment history, your hourly electricity consumption and much more.
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Account and billing
- Take advantage of Online Billing, the Equalized Payments Plan and Pre-authorized Debit
- Add an account
- Find an old bill
- Manage my rental units
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Rates
- Electricity rates for residential customers
- Service charges
- Comparison of electricity prices
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Payment
- Online or another way
- Sign up for Pre-authorized Debit
- Enter into a payment arrangement
- Confirm a payment
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About my electricity use
- See my consumption as a graph
- Calculate the electricity used by various electrical appliances
- What impacts my electricity bill?
- Dare to Compare
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Moving
- Report a change of address
- Add or delete an address
- Estimate electricity costs at another address
- Become a customer
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Request for work
- Track a request for work
Hydro-Québec app
Manage your account, view your electricity use and track outages.
