Customer Space
The Customer Space is an essential tool to manage your accounts and understand your electricity consumption. Create yours today and you’ll have access to over 20 online services.
Take advantage of our online services
Log in to your Customer Space to pay your electricity bill without transaction fees. Don’t have a Customer Space yet? Now’s the time to create one!
- Log in
- Create My Customer Space
Click for more information on the Customer Space
What will you need?
- Contract holder: Your most recent bill.
- Proxy holder or account manager: A recent bill of the account you manage.
Due to a high volume of requests for work, it could take longer than usual to process requests and carry out work. In addition, we are currently unable to provide a date for work to be carried out for certain requests.
We apologize for any inconvenience resulting from this exceptional situation. Please allow for extra time and submit your requests for work in advance, if possible.
- Find out the approximate lead times for connection to the grid depending on the region where work will be carried out.
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Account and billing
- Take advantage of Online Billing, the Equalized Payments Plan and Pre-authorized Debit
- Designate an authorized person or add an account
- Find an old bill
- Manage my rental units
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Moving
- Report a change of address
- Add or delete an address
- Estimate electricity costs at another address
- Become a customer
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Payment
- Online or another way
- Sign up for Pre-authorized Debit
- Enter into a payment arrangement
- Confirm a payment
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My electricity use
- See charts of my consumption by type of use
- Calculate the electricity used by various electrical appliances
- See what impacts my electricity bill
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Rates
- Electricity rates for residential customers
- Service charges
- Comparison of electricity prices
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Request for work
- Track a request for work
A wide array of self-service options
Many self-service options are at your disposal to help you manage your account easily and better understand your electricity consumption.
Diaporama
Le contenu qui suit est un diaporama d’images sur : Les normes
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Your account summary provides a quick overview. -
With the energy performance indicator, you’ll get a clear picture of your energy use as well as personalized recommendations for how to use less. -
Receive alerts in your Customer Space, like when your monthly installments under the Equalized Payments Plan exceed the estimate. -
View your current bill and your billing history from the last two years.
Your best ally when it comes to managing your account
Download our free mobile app to track your electricity use, outages and service restoration times, manage your account and access lots of practical information.
