It’s a way of rewarding you for helping spread out electricity demand during the winter period.
You’ll be notified about peak demand events by email and, if you wish, through our mobile app, no later than 5 p.m. the day before.
With these offerings, everyone is a winner. If you can reduce or shift electricity use at Hydro‑Québec’s request, you benefit, because your efforts translate into savings. Hydro‑Québec benefits because of the reduced electricity demand during peak periods.
No. In contrast to our Canadian and American neighbors, the demand for electricity in Québec is very strongly influenced by the use of electric heating systems in most homes. As a result, demand is much higher in winter than in summer. Even if air-conditioning use were to increase in Québec, it’s unlikely that demand would reach peak levels requiring the implementation of dynamic pricing in summer.
No. It’s up to you whether to take advantage of dynamic pricing offerings or not, and you can cancel anytime.
As these offerings are new, we’ve chosen to limit the number of participants in winter 2019–2020 so that we can provide them with optimal support. We’ll take their feedback into account as we roll out dynamic pricing on a larger scale. Eventually, dynamic pricing will be available to all customers, who will be able to opt in if they wish, subject to eligibility criteria.
No. You can sign up only after receiving an email invitation during the sign-up period in fall 2019.
No. If you don’t receive an email invitation in fall 2019, you’ll have to wait for another phase of the rollout for an opportunity to sign up for one of the new rate offerings. But you can fill in a form to let us know you’re interested and we’ll tell you when you can sign up.
Peak demand events can take place from December 1 to March 31, from 6 to 9 a.m. and from 4 to 8 p.m. There may be 25 to 33 events per winter, at most, for a maximum of 100 hours in all.
By targeting fewer hours (maximum of 100 per winter), we can offer a more significant price difference between peak periods and off-peak periods, which optimizes your savings potential.
A time period during which Hydro‑Québec has determined that electricity demand will be very high. There may be 25 to 33 events per winter, at most, for a maximum of 100 hours in all.
Period from December 1 through March 31 of the next year, inclusive.
Period from April 1 through November 30, inclusive.