Winter Credit Option New

The Winter Credit Option is combined with Rate D (base rate) and enables customers to receive a credit if they reduce their use of electricity during critical peak events.

The Winter Credit Option will be rolled out gradually and to a limited number of customers in winter 2019–2020.

Eligibility

The Winter Credit Option is for Rate D (base rate) customers able to shift nonessential electricity consumption to outside critical peak events or to use less electricity during those events at Hydro-Québec’s request. To be eligible for this rate option, you need to meet the following criteria:

  1. Have a Rate D contract and not be served by an off-grid system
  2. Have a communicating meter
  3. Have a Customer Space with a valid email address (for critical peak event notifications)
  4. Not be signed up for any other rate options

How the Winter Credit Option works

Rate D customers signed up for the Winter Credit Option pay the base rate for their electricity. The credit comes into play during critical peak events. During an event, every kilowatthour not consumed (or “curtailed” compared with your usual energy use) entitles you to a credit of 50¢. But please note that the credit is only given if you reduce your electricity use by 2 kWh or more per event.

For example, if, during a critical peak event, you use 13 kWh less than usual at the same time of day, a credit of $6.50 will be applied to your next bill. The greater the effort you make, the more you’ll save.

What’s a kilowatthour (kWh)?

If you can’t use less electricity during a critical peak event, the base rate applies, as usual, but you won’t receive any credit. This option is risk-free, because your bill can only go down.

Critical peak events take place Mondays to Sundays from December 1 to March 31, between 6 and 9 a.m. and between 4 and 8 p.m., for a maximum of 100 hours each winter.

More information

To find out more about the Winter Credit Option for Rate D customers, see Section 8 of Chapter 2 of the Electricity Rates [PDF 4.83 MB], approved by the Régie de l’énergie.