Strategic Plan 2020–2024 – Setting new sights with our clean energy
A plan that reaffirms our commitment to lead the energy transition
Building on our previous plan, the Strategic Plan 2020–2024 goes even further by factoring in the global energy transition, which is causing rapid change in the energy sector.
Our green electricity is the envy of the world. However, it represents only 35% of the energy consumed in Québec. The time has come to utilize its full potential to decarbonize Québec and northeastern North America and drive Québec’s economic development. The advent of new digital technologies open up new horizons for us, giving us the opportunity to increase our offerings and improve the customer experience.
The Plan is based on four major objectives:
- Contribute to the reduction of GHG emissions in all our markets.
- Power Québec’s economic development.
- Be a benchmark in customer experience.
- Increase our net income.
To achieve our objectives, we will focus on four strategies:
- Electrify Québec and be a leader of the energy transition.
- Seize growth opportunities in Québec and beyond our borders.
- Develop a culture focused on customers and occupational health and safety.
- Continuously improve our operating performance.
Strategic Plan 2020–2024
Setting new sights with our clean energy
Video: Strategic Plan 2020–2024 at a glance [in French]
Video transcription Strategic Plan 2020–2024 at a glance
Video: Objectives, values and spinoffs of our activities [in French]
Our objectives:
- Contribute to the reduction of GHG emissions in all our markets.
- Power Québec’s economic development.
- Be a benchmark in customer experience.
- Increase our net income.
Video transcription Objectives, values and spinoffs of our activities
Video: Electrify Québec and be a leader of the energy transition. [in French]
- Stimulate the development of electric transportation.
- Convert systems powered by fossil fuels to electricity.
- Convert our off-grid systems to cleaner, cheaper sources of energy.
Video Transcription Electrify Québec and be a leader of the energy transition
Video: Seize growth opportunities in Québec and beyond our borders. [in French]
- Develop the Québec market.
- Increase our exports to support the decarbonization of northeastern North America.
- Acquire assets or equity stakes through our disciplined approach.
- Leverage our technologies.
- Complete the Romaine hydroelectric project and assess long-term clean power needs.
Video transcription Seize growth opportunities in Québec and beyond our borders
Video: Develop a culture focused on customers and occupational health and safety. [in French]
- Enrich the customer experience.
- Develop our service offerings.
- Ensure the reliability of the power system.
- Boost our performance in occupational health and safety (OHS).
- Enhance the employee experience and talent management.
Video transcription Develop a culture focused on customers and occupational health and safety
Video: Continuously improve our operating performance. [in French]
- Increase our efficiency and our productivity.
- Embrace digitization.
- Adapt to climate change.