Action Plan 2035 A plan to secure our energy future

Hydro‑Québec is taking action

In an increasingly uncertain world, now is the time to invest in our strengths. In Québec, our strength is our renewable energy. It’s up to us to secure our energy autonomy at an affordable price for future generations. And now, more than ever, is the time to act.

That’s exactly what we’re working on at Hydro‑Québec with our ambitious plan to help our customers use energy more wisely, improve service reliability and build energy infrastructure in Québec and Labrador. We will mobilize all our resources and expertise to serve Québec, and we will give Quebecers the tools they need to do their part.

Together, we have what it takes to achieve great things.

Towards a Decarbonized and Prosperous Québec

Our five priorities

Discover our initiatives to meet customers’ needs and promote the energy transition.

  1. Improve service quality

    To reduce the number of power outages by 35% over the next 7 to 10 years, we are planning major investments of $45 to $50 billion between now and 2035 to enhance the grid’s reliability and long‑term operability. We will better manage outages through improved communications with our customers and will offer resiliency solutions by providing backup electrical supply during service interruptions. We will also reduce delays related to service connection requests by 40% for the most common types of work. Finally, new digital tools will simplify the customer experience and make services faster and more efficient.

  2. Help our customers make better use of electricity

    A dedicated team will offer customized support to help customers make informed energy choices. Our goal is to double our customers’ energy savings to free up 3,500 MW by 2035, which will also help to lower electricity bills. By increasing financial incentives, we will support energy efficient renovations and cover up to 50% of the cost of high‑efficiency equipment. Finally, new rate offerings will encourage responsible consumption behaviours.

  3. Increase our power generation capacity

    To meet growing demand, we will add 11,000 MW of additional capacity to our generating fleet. Along with efforts to improve energy efficiency and manage consumption peaks, we are modernizing our hydroelectric facilities and developing new renewable energy sources like wind and solar power. This way, we can diversify energy solutions and meet additional capacity requirements. We will reinforce our transmission system, allowing for the connection of new generating stations and the launch of promising projects, such as the addition of 5,000 km of transmission lines. In total, our projects generate an average of 35,000 jobs a year across Québec and we are planning investments totalling $200 billion by 2035.

  4. Partner with First Nations and Inuit communities

    We are prioritizing social acceptability by adopting a new approach with First Nations and Inuit to create true economic partnerships. These partnerships will allow us to work with communities to increase their representation in our activities and infrastructure projects and enable them to generate income that they can allocate to priorities of their choosing.

  5. Become an agile, innovative and transparent organization

    We are reinforcing our capacity to contribute to the energy and economic transition by focusing on expertise, innovation, agility and talented personnel. We are creating a centre of expertise to guide our actions and support innovation. At the same time, we are changing our ways of doing things so we can work more rapidly and efficiently. Finally, ongoing investment in our employees will strengthen our organizational culture and increase our capacity to meet the changing needs of our customers.

Working together to use energy wisely

We are deploying an ambitious energy efficiency pathway with planned investments of $10 billion by 2035, which will support the economy and our collective well‑being. At one‑third the cost of other sources of electricity, energy efficiency will save the equivalent of the electricity consumption of one in every four households.

In addition to helping our customers lower their bills, energy efficiency will support our economy by creating more than 5,000 new jobs across all regions of Québec.

Starting now, we are launching three core initiatives totalling $2 billion to reach all of our customers.

  • Program to provide Canadian smart thermostats at $0 to residential customers
  • Alliance of Exemplary Buildings for commercial and institutional customers
  • Custom support service for industrial customers