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Canada Post labour dispute

Waiting on delayed mail? Don’t sweat it. Visit the Customer Space at any time to check your account balance and make a payment.

Important Notices

What to do after an outage

The power is back? Find out what to do to resume your activities safely.

Do you have questions about the LogisVert Efficient Homes Program?

Contact our service provider Groupe Marketing International at info@logisvert.ca or call 1 833 396‑1888, Monday to Friday, from 8 a.m. to 8 p.m.

The Customer Space is no longer accessible from certain countries.

Access to the Hydro-Québec Customer Space is limited to certain countries.You manage your account from your Customer Space?

See the options available to you.

Outages
Residential customers
Business customers

Report an outage

By phone

1-800-790-2424 1 800 790-2424

24 hours a day

When to report an outage?
If the outage does not appear on the map, call us.

When to call 911?

Map of ongoing outages and service status

On social media

Get answers to your questions during regular business hours.

Online services and Web resources

Verify service status
Report an outage
Power failure or scheduled outage information form
See Frequently asked questions

Hydro-Québec app

Track power outages and receive notifications.

Head office

Hydro–Québec

Édifice Jean-Lesage

75, boulevard René-Lévesque Ouest

Montréal (Québec) H2Z 1A4

Canada

How can we help?

Please choose a subject and we will direct you to the appropriate resources.

Due to a high volume of requests for work, we are currently unable to provide a date for work to be carried out for certain requests. We apologize for any inconvenience and thank you for your understanding.

To track the status of a request, click on Tracking the status of a request and enter your confirmation or form number into the box on the form.

Moving?
Save $25 when you change your address or request electricity service online in your Customer Space!

The Customer Space is no longer accessible from certain countries.

Access to the Hydro-Québec Customer Space is limited to certain countries. If you manage your account from your Customer Space, please see the options available to you.

Request for work

Visit the Request for work website if you are considering a project requiring the intervention of an electrical contractor on an electrical installation. Or, if you have a project for which Hydro‑Québec will need to carry out work on its network.

General number

514-385-7252
or 1-888-385-7252 514 385-7252
or 1 888 385-7252

Head office

Hydro–Québec

Édifice Jean-Lesage

75, boulevard René-Lévesque Ouest

Montréal (Québec) H2Z 1A4

Canada

Business customers

How can we help?

Please choose a subject and we will direct you to the appropriate resources.

Request for work

Moving?
Save $25 when you change your address or request electricity service online in your Customer Space!

General numbers

Rate G

Rate G with billing under $100,000/year

1-877-956-5696 1 877 956-5696

Rate G with billing over $100,000/year and Rates G-9, M and DM

1-800-463-9900 1 800 463-9900

Rate L or LG

Your commercial officer will be happy to answer any questions you might have about your business needs.
Find your commercial officer’s and account manager’s contact information in your Customer Space.

Head office

Hydro–Québec

Édifice Jean-Lesage

75, boulevard René-Lévesque Ouest

Montréal (Québec) H2Z 1A4

Canada

Head office

Hydro–Québec

Édifice Jean-Lesage

75, boulevard René-Lévesque Ouest

Montréal (Québec) H2Z 1A4

Canada

Canada Post labour dispute

Important Notices

What to do after an outage

Do you have questions about the LogisVert Efficient Homes Program?

The Customer Space is no longer accessible from certain countries.

See the options available to you.

Outages

Report an outage

By phone

Map of ongoing outages and service status

On social media

Online services and Web resources

Hydro-Québec app

Other topics

Head office

Residential customers

How can we help?

The Customer Space is no longer accessible from certain countries.

General number

Other topics

Head office

Business customers

How can we help?

General numbers

Rate G

Rate G with billing under $100,000/year

Rate G with billing over $100,000/year and Rates G-9, M and DM

Rate L or LG

Other topics

Head office

Head office