Here you will find information to help you fill out the authorization form (proxy or consent) that you received by mail. If you don’t have the form, you must first fill in the request form online to order one.
What section of the form would you like explained?
You must enter the name of the person or company you authorize to act on your behalf or to obtain confidential information from your file.
If you wish to authorize:
If you wish to grant the same authorization to more than one representative, please provide a list of your representatives.
If you wish to grant different authorizations to different representatives, please fill in separate forms.
You wish to authorize the representative identified in this form to both obtain information and undertake the following actions on your behalf:
Your representative may pay and receive your bills, as well as view all information contained in them. They may create a Customer Space on the Web site and view your account. If you so desire, your representative may receive the original or a copy of your bills.
Your representative may set an amount and payment dates to settle an unpaid balance in your account.
Your representative may change the rate applied to your account by obtaining consumption data and other information required for analysis.
Your representative may change some personal information in your file.
Your representative may change the addresses for which you are responsible for electricity bills.
You are responsible for clearly indicating your choices.
You wish to authorize the representative identified in this form to obtain information about your account or accounts, but not to carry out transactions on your behalf.
All accounts currently appearing in your file, and any new accounts you might add
You must enter the account numbers indicated on your bills (the numbers starting with 299).
You must indicate a date to establish the validity period of this authorization. This date will be entered into your file.
If you do not provide a date, this authorization comes into effect on the date of signature and will be valid for a period of three years. You may request its cancellation, in writing, at any time.
Once you sign this authorization, you relieve Hydro‑Québec of all liability for any inconvenience that may arise from this authorization. This authorization supersedes and voids any prior authorization forms you have signed for the same representative and the same accounts indicated in this form.
