Use the Manage Rental Units tool
Log into your Customer Space to use the Manage Rental Units tool.
Haven’t created your Customer Space yet? Do it now!
- Log in
- Create My Customer Space*
Plus de renseignements sur la création d’un espace client
What will you need?
Contract holder: Your most recent bill or your telephone number and the last three digits of your social insurance number.
Proxy holder or account manager: A recent bill of the account you manage.
*Large-power customers: Contact your commercial officer to create your Customer Space.
Rate L or LG customers (5,000 kW or more).
Track moves in and out of your units
The management tool for rental unit owners and managers keeps you informed when tenants move in and out.
Manage who’s responsible for the electricity bill easily and free of charge
You can find out who’s responsible for the electricity bill—the owner or the tenant—or update this information anytime, with just a few clicks.
Choose in advance whether or not you want to be responsible for the electricity bill when a unit becomes vacant. When you use the self-service tool, you’ll avoid paying certain charges that apply when you make changes over the phone with a representative.
As per the Act respecting Access to documents held by public bodies and the Protection of personal information, we cannot divulge tenants’ personal information. As such,the term “Tenant” will be displayed if the tenant is responsible.
Get useful e-mail alerts
With the Manage Rental Units tool, you can sign up for e-mail alerts. For example, we can notify you of a service interruption in one of your units, when a tenant has reported a change of address or when you have to assume responsibility for the electricity bill.
Video: Manage Rental Units tool
See how the Manage Rental Units tool works and the benefits.