Open a file and obtain a contract

If you wish to set up a factory, construct a new building, move into an existing building or simply change your company’s name, you must first enter into a contract with Hydro-Québec.

New file charge and deposit

The fee for opening a file is $50, plus taxes.

Under the regulation in force, Hydro-Québec requires a deposit as a condition of electricity service. The deposit amount corresponds to the highest estimated billing amount (power and energy) for two consecutive months.

We also invite you to read our Conditions of Electricity Service.

If you wish to authorize a third party to obtain information or act on your behalf, you must submit an authorization form.

Understanding our rates and rate options

We help drive Québec’s economic growth by providing customers with the benefit of our expertise energy efficiency and by offering rates that are among the lowest in North America.

Based on your business sector and your consumption profile, Hydro-Québec will offer you rates and rate options that correspond to your business needs.

Request a connection

If your business’s facilities are newly built, or if you are renovating or expanding, you may need to request a connection.

Connection involves running a line from the power system to your facilities. The connection point marks where Hydro-Québec’s responsibility ends and yours begins.

Connection is always done by Hydro-Québec, and must be requested by a master electrician.

For business customers, the procedure to follow varies according to the billing demand anticipated.

Don’t know what your billing demand will be? You can call us at 1 800 463-9900 from Monday to Friday, 8:30 a.m. to 4:30 p.m.

You can also consult our technical documents to find out more about standards and methods related to low-, medium- and high-voltage electrical service.

Planning a major project?

Let us know. Your designated agent or commercial officer has the expertise to help you get your project off the ground by finding high-performance, cost-effective and sustainable solutions tailored to your business needs.

Tell us about your project

Take advantage of services tailored to your business needs

Your company is unique. We provide a full range of services that are fine-tuned to your business’s energy consumption needs to help you make your mark.

Services tailored to your business needs

Find out about our offers and programs

Want to learn about all the energy management offers and programs that may be available to help you analyze, optimize, and more efficiently manage your electricity consumption?

You could be eligible for financial assistance.

See our offers