Winter credit: Risk-free option

The Winter Credit Option is a dynamic pricing option that is combined with Rate G (base rate) and enables you to receive a credit if you reduce your electricity use during peak demand events. It’s risk-free, because your bill can only get smaller.

Running time : 1 minute 59 seconds

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Video transcript Winter Credit Option

Gradual rollout

To provide optimum support to customers, dynamic pricing will be rolled out gradually. Until ... Show more details about gradual rollout

November 20, 2019, our Rate G customers will be invited to sign up for one of our new offerings or stick with their current rate. Customers with a valid email address on file will receive an invitation by email. For winter 2019–2020, the rollout will be limited to 2,000 business customers. Enrollment will be on a first-come, first-served basis.

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How the Winter Credit Option works

  • When you sign up for the Winter Credit Option, you continue to pay for electricity at the base rate (Rate G).
  • The day before a peak demand event, you’ll receive a notification by email and, if you wish, through our mobile app.
  • During an event, you’re entitled to a 50¢ credit for every kilowatthour (kWh) “curtailed” (that is, not consumed compared with your usual energy use).

The greater the effort you make, the more you’ll save

For example, if, during a peak demand event, you use 13 kWh less than usual at the same time of day, a credit of $6.50 will be applied to your next bill.

Please note that the credit is given only if you reduce your electricity use by 2 kWh or more per event.

If you can’t use less electricity during a peak demand event, the base rate applies, as usual, but you won’t receive any credit. It’s risk-free, because your bill can only get smaller.

Peak demand events

Peak demand events can take place any day of the week from December 1 to March 31, from 6 to 9 a.m. and from 4 to 8 p.m. There may be 25 to 33 events per winter, at most, for a maximum of 100 hours in all.

A customized tool to track your savings

You can track your savings closely in your Customer Space. There you’ll find the following information:

  • Your total credit for the winter period, updated the day after each peak demand event
  • Detailed information about all past peak demand events (actual consumption, reference energy, curtailed energy, amount of the credit)
  • Upcoming events for which you have received a notification
  • History of previous winters

Interested in dynamic pricing?

Compare the various offerings in your Customer Space.

Estimate savings and sign up

Log into your Customer Space to find out how much you could save and sign up for the Winter Credit Option or Rate Flex G.

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