Services and programs offered

Visit our main website and our specialized sites to find out about our services and programs:

• All sites

Residential customers

• Customer Space
• Meters and meter-reading
• Payment
• Electricity use
• Moving
• Request for work
• Rates for residential customers (domestic rates)
• Energy wise

• Safety advice

Business customers

• Becoming a customer
• Partners
• Online Billing
• How Pre-authorized Debit works
• Equalized Payments Plan (EPP)
• Change and address
• Request for work
• Energy wise
• Energy savings for business

Other topics

• Power outages
• Services for municipal administrations [in French only]
• Ouvrons l’œil hotline: Report any suspicious situation in connection with Hydro-Québec
• Reporting service for misconduct
• Complaints and claims
• Accessibility and assistance for customers with a disability
• Fraud prevention
• Technical problems

Services, solutions and technological evolution

• Innovation
• Lac-Mégantic microgrid
• Center of Excellence in Transportation Electrification and Energy Storage
• Transportation electrification
• The Electric Circuit
• AXSO Smart charging
• EVLO Energy Storage
• Hilo: Smart Energy
• Cleo’s charging solutions