Rate Flex G: Potential for substantial savings

Rate Flex G is a dynamic rate that can save you quite a bit of money. Electricity is cheaper than the base rate in winter, except during peak demand events, when it’s more expensive.

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Video transcript Rate Flex G

Gradual rollout

To provide optimum support to customers, dynamic pricing will be rolled out gradually. Until ... Show more details about gradual rollout

November 20, 2019, our Rate G customers will be invited to sign up for one of our new offerings or stick with their current rate. Customers with a valid email address on file will receive an invitation by email. For winter 2019–2020, the rollout will be limited to 2,000 business customers. Enrollment will be on a first-come, first-served basis.

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How Rate Flex G works

Rate Flex G is different than the base rate (Rate G). This is how it works.

  • In winter

    • Outside peak demand events, the price of electricity is below the base rate, so you can save money.
    • During peak demand events, electricity is billed at a high price (50¢/kWh). You’ll have to shift nonessential electricity use or limit it to reduce costs. The day before a peak demand event, you’ll receive a notification by email and, if you like, through our mobile app.
  • The rest of the year, the price of the first tier of Rate G (base rate) applies.

Risk

The risk depends on your energy use habits. Your bill could be higher at Rate Flex G than at the base rate if you don’t take the necessary steps during peak demand events when the price is higher. It’s important to use as little electricity as possible during those events, so you aren’t penalized.

Peak demand events

Peak demand events can take place weekdays from December 1 to March 31, from 6 to 9 a.m. and from 4 to 8 p.m. There may be 25 to 33 events per winter, at most, for a maximum of 100 hours in all.

A customized tool to track your results

You can see the results of your efforts in the Consumption Profile in your Customer Space. It tells you the following:

  • Information about the current winter, updated daily (total savings or increase, number of hours in peak demand events already gone by, number of days of the winter period elapsed)
  • Your energy use during peak demand events and outside events
  • Upcoming events for which you have received a notification
  • History of previous winters

Interested in dynamic pricing?

Compare the various offerings in your Customer Space.

Estimate savings and sign up

Log into your Customer Space to find out how much you could save and sign up for the Winter Credit Option or Rate Flex G.

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