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    • Manage my account

      Take advantage of our online
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      • See your balance, due date and payment history for all your accounts.
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      …and more!

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      What will you need?
      Contract holder: Your most recent bill.
      Proxy holder or account manager: A recent bill of the account you manage.

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        What’s a kilowatthour?

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Account and billing

Canada Post labour dispute

Waiting on delayed mail? Don’t sweat it. Visit the Customer Space at any time to check your account balance and make a payment.

Online Billing

Anywhere, anytime, you can get the information you need to pay your bill.

Understanding your bill

A wealth of user-friendly information to better understand your bill and reduce it.

Meters and meter‑reading

How to submit your meter‑reading.

Billing and Payment History

See two years’ worth of online bills and one year’s worth of payments.

Proxy or consent to disclosure

Authorize someone else to obtain personal information in your file or to deal with Hydro-Québec on your behalf.

Account manager

To authorize an individual to act on behalf of your company.

Equalized Payments Plan

Avoid unpleasant surprises—pay the same amount all year round!

Multiple account search tool

Managing 10 or more accounts? Find online bills and payments easily using the multiple account search tool!

Options in case of payment difficulties

On a tight budget right now? Don’t think you can pay your bill on time? We can come up with a solution.

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