Add address
You are a Hydro‑Québec costumer and you want to receive electricity service at an additional address. Make your request online!
Add address
Log into your Customer Space to add an address to your account.
You’ll need the full address of the location you want to add, including the postal code.
If you don’t already have a Customer Space, now’s the time to create it!
- Log in
- Create My Customer Space
Click for more information on the Customer Space
What will you need?
Contract holder: Your most recent bill or your telephone number and the last three digits of your social insurance number.
Proxy holder or account manager: A recent bill of the account you manage.
Contract administration charge
There is no charge if you make your request online using Hydro‑Québec’s self-service tool. However, if you make your request through a Hydro‑Québec customer service representative, you will be charged a $25 fee (plus taxes). It will be on your first bill.
Change your moving date
You’ve already notified us of your moving date but your plans have changed? You can change the date from your Customer Space.
Or, you can do so by calling us at one of the following numbers: 514 385‑7252 (Montréal) or 1 888 385‑7252 (elsewhere).
Other resources for moving
Frequently asked questions
Answers to help you change your address online.
Tips for a successful move
A successful move takes good planning. We’ve put together some tips to help you.