Remove Address (contract termination)
If you want to remove an address or cancel a contract, you can do it online.
If you want to remove an address or cancel a contract, you can do it online.
Log into your Customer Space to update or cancel your service contract.
If you don’t already have a Customer Space, now’s the time to create it!
What will you need?
Contract holder: Your most recent bill.
Proxy holder or account manager: A recent bill of the account you manage.
You know you’re going to have to remove an address or cancel a contract, but it’s too soon to notify us? Don’t forget! Ask for an e-mail reminder to be sent about a week before the effective date.
If you wish to remove an address or cancel a contract for someone else, you need a proxy granting you this power. The proxy must be in the customer’s file.
Authorize someone else to obtain personal information or to deal with Hydro-Québec on your behalf.
If you are an account holder’s duly authorized proxy holder and you want to cancel the contract, you can do it now from your Customer Space.
Answers to help you change your address online.
A successful move takes good planning. We’ve put together some tips to help you.